Daily Parker Questions

  1. I paid the meter, but the lot is full
  2. No receipt printed at the lot
  3. I did not receive correct change
  4. I don't have exact change
  5. I received a yellow envelope on my car
  6. There is no attendant on duty and I need to pay
  7. I have a validated ticket and there is no attendant on duty
  8. How do I pay a parking notice online?

Monthly Parker Questions

  1. I am a monthly parker and the lot is full
  2. How do I make a payment online?
  3. How can I change my payment method?
  4. How do I change my vehicle information?
  5. How can I cancel my monthly permit?
  6. Where can I find my account number?
  7. Where do I find lots available for monthly parking?
  8. How can I join monthly parking waiting list?
  9. What is a "reserved" space?
  10. What is an activation fee?
  11. When is monthly payment due?
  12. I have two vehicles registered under my account, how do I use my permit for both cars?

Weekly Permit Questions

  1. What is a weekly pass?
  2. What locations offer weekly parking and how do I purchase a pass?
  3. What days can I buy a weekly pass?

Miscellaneous Questions

  1. I have a business and I want to validate parking for my customers at the Allpro Parking lot. What do I do?

I paid the meter, but the lot is full
Call 877-776-7275 and a representative will direct you to the closest available lot. You may also park your vehicle first, then pay the meter and place receipt on dashboard to ensure available parking.

No receipt printed at the lot
Call 877-776-7275 and a representative will notify the lot checker. You may proceed to park. If you receive a ticket, call 877-776-7275.

I did not receive correct change
Mail, fax, or bring in your meter receipt to the office with a suitable documentation and a refund will be arranged. Name, address and phone number must be included.

I don't have exact change
Most of our meters accept credit cards (VISA, Mastercard only)

I received a yellow envelope on my car
Pay the amount listed on the envelope with cash, check or money order and mail the self-addressed envelope to the office or put in one of the yellow drop boxes available at the lots. You may also pay online or over the phone at 877-776-7275.

There is no attendant on duty and I need to pay
The attendant should have left a yellow envelope on your windshield, place money in envelope and mail to corporate office or drop in yellow box at booth

I have a validated ticket and there is no attendant on duty
Place the validated ticket in the yellow envelope and send in to office or drop in yellow box at booth

How do I pay a parking notice online?
Go to www.allproparking.com/pay-parking-online and follow the prompts.

I am a monthly parker and the lot is full
See the attendant and they will park your car for you or direct you to the nearest available Allpro lot. If no attendant on duty, call 877-776-7275 and a representative will direct you.

How do I make a payment online?
Go to Manage Monthly Account and click on "Make a Payment Online"

How can I change my payment method?
Go to Manage Monthly Account and click on "Change Payment Method"

How do I change my vehicle information?
Go to Manage Monthly Account and click on "Change Vehicle Information"

How can I cancel my monthly permit?
Go to Manage Monthly Account and click on "Cancel Monthly Permit"

Where can I find my account number?
Your account number can be found on your invoice, or you can call 877-776-7275.

Where do I find lots available for monthly parking?
Go to New Customers and click on the city you wish to view. All lots are listed with their current monthly parking availability status.

How can I join monthly parking waiting list?
Go to New Customers and click on "waiting list" in the status column. You will also find a button to register on the individual lot pages.

What is a "reserved" space?
Reserved spaces are available for monthly parkers for an additional cost. Only certain lots offer reserved spaces. To view our lots, click on Locations

What is an activation fee?
Each monthly parking account will be assessed either a one-time, non-refundable ACTIVATION FEE, or a one-time refundable DEPOSIT. This fee may vary slightly by location, so please review individual location information to be sure you are paying the appropriate fee. This fee includes the cost of account set-up and monthly parking permit (hangtag, sticker, decal) and the issuance of an access keycard or hands-free tag if applicable.

When is monthly payment due?
Payment is due by the 1st business day of the month. A $15.00 late fee will be applied to your account is payment is received after the 5th.

I have two vehicles registered under my account, how do I use my permit for both cars?
The permits are transferrable and must be visible at all times. All cars using the permit must be registered in your account. To add another vehicle, click here

What is a weekly pass?
Weekly passes (Monday through Friday) are available at certain lots at a discount to the daily rate.

What locations offer weekly parking and how do I purchase a pass?
Weekly passes are only available at Buffalo's Main/Seneca and Skyway Loop Lot. See the lot attendant to purchase the weekly pass.

What days can I buy a weekly pass?
Weekly passes can be purchased on Mondays and Tuesdays.

I have a business and I want to validate parking for my customers at the Allpro Parking lot. What do I do?
Call 877-776-7275 and a representative will explain your options and work with you on establishing a validation account.